Contact HerdMart

Have a question, need help with your account, or want to report an issue? Our support team is here to help.

Email Support

We typically respond within 24 hours on business days

support@herdmart.com

Support Hours

Monday – Friday

9 AM – 6 PM PST

Limited support on weekends and holidays

What We Can Help With

Account & Listing Help

Issues creating an account, posting a listing, uploading photos, or managing your profile.

Payment & Billing

Questions about listing fees, charges on your statement, or receipts for your records.

Reporting Suspicious Activity

Report suspected scams, misleading listings, animal welfare concerns, or policy violations.

General Inquiries

Questions about how HerdMart works, features, pricing, or how to get started.

Send Us a Message

Email us at any time and we'll get back to you within one business day:

support@herdmart.com

Tips for a Faster Response

  • • Include the email address associated with your HerdMart account
  • • Describe your issue clearly and specifically
  • • Attach screenshots of any error messages you see
  • • For suspicious listings, include the listing URL
  • • Check your spam/junk folder for our reply

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